PAYMENT
credit card
[Handling card]
The handling cards are as follows.
All card companies accept lump sum payments.
Card companies that can be used
VISA / Master
[Remarks]
● Credit card usage copy is not issued on this card payment system.
● Please check the usage statement sent by the card company.
* Depending on your usage status, you may be asked to change to another payment method.
* When ordering, we may ask you to verify your identity (telephone verification, etc.).
* You cannot use a credit card with a different name from the customer.
Cash on delivery
[Contractor] Yamato Transport
[Remarks]
● In the case of cash on delivery, the following cash on delivery fee will be added according to the purchase amount.
● Please prepare the amount stated in the email sent from our shop at the time of product delivery.
Please pay to the delivery driver.
● Please note that we cannot specify the delivery company.
[Cash on delivery fee table]
Product price total cash on delivery fee
--10,000 yen 324 yen
10001 --30,000 yen 432 yen
30001 --100000 yen 648 yen
100001-300,000 yen 1080 yen
300001 --2160 yen
Cash on delivery fee Consumption tax This fee includes consumption tax
DELIVERY
home delivery
● Timing of product shipment We usually ship within 3 business days after confirming your order.
※You can specify your desired delivery time zone.
In the morning, 12:00 to 14:00, 14:00 to 16:00, 16:00 to 18:00, 18:00 to 21:00 However, even if you specify the time, it will be within the specified time depending on the circumstances.
Please note that delivery may not be possible.
● You cannot specify the delivery company.
● We do not accept special gift wrapping for birthdays.
RETURNS POLISY
About product confirmation
When the ordered item arrives, "Are there any scratches or defects on the item?" Within 7 days.
Please be sure to check "Is your order correct?"
About returns
If the item you ordered is "different from the image", "size does not fit", "wrong order", etc., we will accept the return if it meets our returnable conditions.
In that case, the customer will be responsible for all shipping and handling charges for returning the product.
please note that.
<Returnable conditions> All of the following must be met.
Items for which you have been notified of the return within "7 days" of the arrival of the item.
Products that can be judged as "unused products" according to our standards
A product that has all the delivered accessories and product tags
Items returned within "10 days" after the item arrives
We cannot accept returns in the following cases.
・ Products that have passed "8 days or more" since they arrived
・ Products returned without contact
・ Products that have been used once
・ Repaired, washed and cleaned products
・ Products that have odors, stains, or scratches on the part of the customer
About exchange
"There are scratches or defects" on the delivered product "A product different from the ordered content has arrived"
In that case, we will promptly exchange it for the same product, or return or refund it.
* The product you ordered is "different from the image" or "the size does not fit"
We cannot accept exchanges due to customer's convenience such as "wrong order".
Please contact us within "7 days" of the arrival of the item.
In addition, if a replacement is not available, we will refund your money.
We will bear the cost of returning the item.
Please return it by cash on delivery.
If the arrived product meets the following criteria,
Please note that we cannot accept it.
・ If you contact us after "8 days or more" have passed since the product arrived.
・ When it is judged as "used" by our standard
・ When odor adheres, stains, or scratches occur at the customer's site
Return contact
Phone number: 0422-27-6506
Email address: info@chich.biz
Return address: 〒180-0001
1-10-18 Kichijoji Kitamachi, Musashino-shi, Tokyo Patio K 101
Chichi Plan Co., Ltd. Person in charge: Saeki
PRIVACY POLISY
Chichi Plan Co., Ltd. (hereinafter referred to as "the Company") pays close attention to the handling of customer's personal information based on the personal information protection policy so that customers can use our services with peace of mind. We are here.
We will announce the handling of personal information at our company below.
1. Information management
We will strictly manage your personal information.
2. Collection purpose and scope
When collecting personal information, please notify the purpose of collection and then
We will collect the necessary range of personal information.
3. Prohibition of disclosure / provision to third parties
Our shop will properly manage the personal information collected from customers, and will not disclose or provide it to any third party except in the following cases.
(1) With the consent of the customer
(2) When our shop discloses to the sales partner or outsourcer to the extent necessary to provide the service desired by the customer
4. Compliance and review of laws and norms
Our shop will comply with applicable laws and norms regarding personal information, and will review and improve the efforts in each of the above items as necessary in order to further protect the personal information of our customers.